Welcome to Wello!

We’re excited be partnering with SimplyBenefits to further support your health and safety.

This program includes access to Wello Virtual Healthcare, providing you and your dependents on-demand access to our team of clinicians via phone or video chat to support you in your primary care needs.

New to Wello? Start here!

  1. Click on the register button below and enter your email address; you will receive a registration link from no-reply@wello.ca.
  2. Open the link and complete your profile: enter your personal information, medical history, dependents and accept privacy policies
  3. You’re in! Book your first appointment with a Wello clinician!

Do you have a health question or concern?

Wello clinicians are standing by 24/7 to support you via phone or video call. Login to your Wello account and book an appointment today.

Book an appointment

Need help? We are here for you.

Send us a note at hello@wello.ca, or call us at 1.888.585.2120.

About Wello

Wello Virtual Healthcare connects you to a clinician 24/7 for all your urgent and long term healthcare needs, via phone and video chat. Save time and stress when you need convenient access to:  

  • Medical diagnosis   
  • Prescriptions and requisitions  
  • Specialist referrals  
  • Mental health support  
  • Chronic illness management and prevention  
  • Health coaching and advice  

Wello is brought to you by SimplyBenefits and is available to your dependents as well.

Data and Privacy

Wello employs compliance and data protection best practices with on-staff privacy officers, and a medical director who are accountable to adhering to the privacy legislation. We are in full compliance with the Canada Health Act, PIPEDA and all provincial privacy legislation and use of federally approved secure data storage technologies.

Read our privacy policy

“So nice to not have to wait two hours at a walk-in clinic!”

Wello user

“I really love this service! They are extremely fast to call you and give you advice on your health concern. Everyone is so friendly. It saved me time from going to more than one doctor.”

Wello user

“Really fantastic. We’ve been praising the service from the mountain tops. We’re so grateful for everything Wello does.”

Wello user

"Based on the experience of the program, invaluable! We've had many incidents with young children and since using the service, no trips to the doctors office or emergency. It frees up time and peace of mind."

Wello user
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