Healthcare anytime, anywhere
Imagine having a virtual health service that lets you skip the wait and travel time. Whether you need health advice, a prescription refill or urgent care support 24/7, Wello can help.
Healthcare anytime, anywhere.
It’s never been easier to be your healthiest. Wello helps you get well and keep well with personalized virtual medical care by phone, video, and secure messaging, along with 24/7 support.
How it works
It’s easy to be proactive about your health. Wello gives you a new way to access professional care from anywhere – so you can get well when you’re sick, and keep well over the long term.
We also help companies lower costs and improve employee access to convenient, high-quality healthcare.
Business
Find out how Wello works as a personalized employee benefit.
Personal
Individuals and families can sign up for plans today.
Create your account
It’s easy! Join Wello now or contact us to set up a corporate plan.
Book an appointment
Talk to a clinician by phone or video, or use the online health portal to live-chat with our medical care team.
Get 1-on-1 professional care from a clinician
Receive treatment, medical advice or a prescription delivered to you, without leaving your home or office.
Access your secure patient records
We manage your medical records online so you can access your health information anytime, anywhere.
Wello can communicate seamlessly with your family doctor, pharmacy and specialists.
No more waiting for care.
Receive care from home, at work, or while travelling – without having to visit a clinic or office. Wello does follow-ups, too.
Access medical records anytime, anywhere.
Wello manages your records online. View lab tests, prescriptions, vaccines and diagnostics in your secure patient portal so you always have an up-to-date medical history.
Get well and keep well.
Talk to us about anything from managing illness to everyday health matters like nutrition, stress and taking care of your family.
Receive the care you need, when and where you need it.
Prescriptions and referrals when medically necessary
Lab and diagnostic tests
Acute and chronic conditions
Urgent care issues and injuries
Treatment for illnesses like infections, rashes, colds and flu
24/7 on call support for urgent care
Mental health support
Health education and coaching
Disease prevention
Infant, child and teen health
Care advice for elders
Support while travelling and vaccine advice
Get well.
Prescription refills**
Specialist referrals**
Diagnostic tests**
Asthma
Allergies
Flus and colds
Fever
Upper respiratory infections
Minor injuries and wounds
Concussions
Skin rashes
Keep well.
Mental health advice and referrals (depression, addiction and eating disorders and transition anxiety)
Travel and vaccine advice
Health education and coaching
Burnout concerns
Prenatal advice
Nutrition and exercise plans
Health promotion and disease prevention
Early childhood development
Child and teen health
Menopause counselling
Retirement anxiety
Care advice for elders
** when medically necessary
Nurse practitioners’ scope
Nurse practitioners focus on patients, not just problems.
Certified in advanced clinical practice you can trust nurse practitioners (NPs) to offer exceptional primary medical care. They look at lifestyle, diet and other health habits or problems that could impact your well-being and deliver personalized virtual healthcare in a caring manner. Our nurse practitioners deliver medical care with the support of an expert team of care coordinators and our medical director.
93% of Canadians are confident nurse practitioners can meet their day-to-day health needs.
3 million Canadians are receiving their primary care from a nurse practitioner.
Testimonials from clients & partners
“As we continue to navigate these uncertain times and ensuring our teams and their families are healthy and safe we quickly introduced Wello.
Enrollment was easy, quick and our members had access to virtual healthcare within 24 hours. The ability to meet, diagnose and have prescriptions delivered right to you door has provided piece of mind to our team and we will continue to offer Wello as part of our benefits package to our employees.”
Lisa Baldwin Director of Human Resources, Merit Foods
“If you want a simple and easy benefit to roll-out that instantly improves your employee’s morale, health and attendance, I would highly recommend you try Wello as a first option.”
Adam Czarnecki Human Resources Manager of Great West Kenworth
“Wello is an incredible benefit for employees. We’re delighted to have Wello support our team.”
Shelly Bruce Director, Human Resources
“Our clients are absolutely thrilled with Wello! It’s making a real difference in people’s lives and employees are sharing their appreciation for the exceptional care and service they’re receiving.”
Tim Kane Chief Executive Officer
“We’re excited to partner with Wello. Virtual healthcare will greatly enhance our ability to care for our clients and their employees.”
Arthur Kennedy Director of Canadian Operations
“Wello plays a big part in our operations, and we are fortunate to have such an incredible program at our fingertips. Partnering with Wello makes our job a lot simpler and helps us achieve greater quality of life for all of our clients.”
Shelley McLellan Executive Director
A list of our Favourite Mental Health Apps Taking care of your mental health is very important, but it can be hard to set aside the time to focus on yourself…
At Wello, our nurse practitioners work with individuals and families to help them get well and keep well. A big part of our service is "keep well" advice for living your…
