Your health doesn’t wait, so neither does Wello. Get answers to your medical questions by phone, video or secure live-chat. Need advice, a prescription, a follow-up or 24/7 urgent-care support? We’re here for you. Our online health plans allow you to get health care online, on your time.
When you need support on the go (or just want to stay in bed).
Talk to a nurse practitioner in minutes via video or phone through our mobile-friendly, online health portal. Get expert advice and access our 24/7 on-call support team, available after hours for urgent care support.
When you need a prescription or referral.
Wello can have a prescription delivered to your home so you can stay in your pajamas. Need a specialist or mental health advice? We can make referrals when medically necessary.
When you want to access your medical records.
View lab and test results, prescriptions and other information in your secure, online health portal. You’ll always have an up-to-date medical history at your fingertips.
When you’re taking care of your family.
Wello helps you care for those you care for. Family plans make it easy to connect with support for your children and loved ones.
When you’re travelling or on vacation.
Get peace of mind and reduce stress when you’re travelling. Access personalized healthcare on your holiday by phone, video or live-chat whenever you need it.
Even when you’re not sick.
Talk to us about anything – whether it’s nutrition, disease prevention, stress or mental health, we provide advice on an array of topics to keep you well.
Healthy people do amazing things. Improve your personal health or the health and well-being of your entire household (yay, family!).
For your immediate family. Includes service by phone, video or secure messaging.
per month
Includes service by phone, video or secure messaging.
per month
Try a one-time consultation with a nurse practitioner.
per appointment
Prescription refills**
Specialist referrals**
Diagnostic tests**
Asthma
Allergies
Flus and colds
Fever
Upper respiratory infections
Minor injuries and wounds
Concussions
Skin rashes
Mental health advice and referrals (depression, addiction and eating disorders and transition anxiety)
Travel and vaccine advice
Health education and coaching
Burnout concerns
Prenatal advice
Nutrition and exercise plans
Health promotion and disease prevention
Early childhood development
Child and teen health
Menopause counselling
Retirement anxiety
Care advice for elders
It’s easy to be proactive about your health. Wello gives you a new way to access professional care from anywhere – so you can get well when you’re sick, and keep well over the long term.
It’s easy to get started! Join Wello now or contact us to set up a corporate plan.
Talk to a nurse practitioner by phone or video, or use the online health portal to live-chat with our medical care team.
Receive treatment, medical advice or a prescription delivered to you, without leaving your home or office.
We manage your medical records online so you can access your health information anytime, anywhere.
Certified in advanced clinical practice you can trust nurse practitioners (NPs) to offer exceptional primary medical care. They look at lifestyle, diet and other health habits or problems that could impact your well-being and deliver personalized virtual healthcare in a caring manner. Our nurse practitioners deliver medical care with the support of an expert team of care coordinators and our medical director.
She graduated with Honours in Collaborative Nursing in 2002. For the past 15 years, she has worked in clinics and hospitals and continued her medical education, attaining both a bachelor’s and a master’s degree.
After finishing her Family All Ages program, Kayla practiced in primary care as a nurse practitioner in the community. She learned about Wello and its focus on bringing health maintenance and treatments directly to clients’ homes and offices and joined the team in 2017. Kayla enjoys spending time with her husband and son, travelling and getting outside as much as possible.
Stephanie completed her nursing degree in 2008 and began working as an emergency nurse before completing a master’s program and receiving her nurse practitioner designation. Stephanie enjoys working with Wello clients to help them create a healthier lifestyle. She also loves spending time with her family – especially gardening with her two little girls.
Originally from a dairy farm in British Columbia, Rachel loves to travel with her husband and two sons and participate in volunteer work such as community outreach with local refugee families and internationally in clinics in Guatemala and Haiti.
Aimee completed her Masters of Nursing for primary healthcare through the University of Saskatchewan. Aimee’s areas of practice have included primary care family practice, seniors’ health, executive healthcare and clinical research. She is an active advocate striving to advance the nurse practitioner practice, operating on the Board of Directors for the Nurse Practitioner Association of Canada (NPAC).
Outside of work, Aimee enjoys travelling, music, being active, trying new experiences and spending time with family and friends.
Sarah has also worked at a clinic specializing in acute, long-term and primary healthcare; as a sub-investigator for early phase research, where she ran abuse liability and clinical trials; and as a consultant for a neurology clinic with a focus on epilepsy, migraines and concussions. She continues to consult and has received a designation as a Certified Clinical Research Professional by The Society of Clinical Research Associates (SOCRA).
In 2016, Donna obtained a master’s degree and pursued working in primary care as a nurse practitioner. She joined Wello because she truly believes telemedicine is a practical tool for families when life gets busy. She is a strong advocate for patient- and family-centered holistic and preventative care.
Amanda received her Medical Office Assistant certification in 2002, and since then has learned to love tackling new challenges within her field, rooted in a strong understanding of medical systems. While she specialized in diagnostic imaging for 15 years, she’s now focused on educating clients on all of the things Wello nurse practitioners can do – to help them get well and keep well.
Eden graduated from Mount Royal University with a diploma in Disability Studies as well as a degree in Child Studies. She acquired her Unit Clerk certification and upon working in the community, found value and enjoyment in the healthcare sector, eventually joining the Wello team. Her favourite part of working at Wello? Her colleagues. She’s inspired each day by the amount of drive, motivation and passion her team has to grow Wello and touch as many lives as possible. In her spare time, she loves to travel, practice yoga, read and write.
As a medical care coordinator, Stephanie provides health education to clients, schedules appointments, acts as a liaison between clients and nurse practitioners and ensures high standards of confidentiality are maintained. Stephanie believes in living a positive, healthy lifestyle, and that a holistic approach is key to attaining – and maintaining – optimal wellness.
Born and raised in Calgary, Stephanie graduated from the Licensed Practical Nurse (LPN) program at Bow Valley College in Alberta and spent eight years working as an LPN in the Emergency Department and Acute Care Unit of an Alberta rural hospital. She has also worked as an LPN instructor, in administration and as a clinical coordinator.
She joined INLIV in 2012 as a primary care physician, established the medical aesthetics department the following year and then became Medical Director for all programs. For her next project, Dr. Smeltzer is advising and supporting the Wello team, offering her medical knowledge and experience to ensure all clients receive safe, reliable medical care via Wello’s modern delivery platform.
Our parent company, INLIV, has over 40 years of experience in award-winning corporate medical care and medical compliance, so you know you’re in good hands.
Adam Czarnecki Human Resources Manager of Great West Kenworth
Shelly Bruce Director, Human Resources
Tim Kane Chief Executive Officer
Arthur Kennedy Director of Canadian Operations
Shelley McLellan Executive Director
