Not sure who or what Wello is? We are the future of healthcare. Imagine having a virtual health service that lets you skip the wait and travel time. Imagine receiving top-quality care from home, work or travelling. Whether you need health advice, a prescription refill or urgent care support 24/7, Wello can help.

How we are helping during COVID-19?

During these unique, uncertain and stressful times, Wello’s mission is to keep you and your family safe, healthy and informed. Our virtual healthcare service is helping to ease the pressure off face-to-face medical appointments, helping to reduce the spread of COVID-19 and support social distancing with 24/7 access to medical practitioners via phone or video chat.

In order to help navigate the complexities of the evolving COVID-19 situation, we are providing free resources to business leaders and employees looking for guidance on how best to support their employees and families during this challenging time. This includes online resource pages on our website and weekly free online webinars. With more than 40 years of primary healthcare experience, Wello virtual healthcare is providing better health outcomes guiding people along their healthcare journey and always following up. Our clinicians can diagnose and treat, provide specialist referrals, filling/refilling prescriptions, follow-up discussions and health-related advice and total confidentiality.

What does Wello offer?

Here at Wello you can contact us to talk about anything from managing illness to everyday health matters like nutrition, stress and taking care of your family. We provide direct access to empathetic and caring clinicians who diagnose and treat to allow for fast, efficient medical support when you are in need – even if you only need health-related advice.

Wello also helps you get well and keep well by assisting you with:

  • Prescriptions and referrals when medically necessary
  • Lab and diagnostic tests
  • Acute and chronic conditions
  • Urgent care issues and injuries
  • Treatment for illnesses like infections, rashes, colds and flu
  • 24/7 on call support for urgent care
  • Mental health support
  • Health education and coaching
  • Disease prevention
  • Infant, child and teen health
  • Care advice for elders
  • Support while travelling and vaccine advice

Who can use Wello?

Wello is available to all Canadian residents and businesses coast to coast, including bilingual options. Canadians can access Wello through phone and video consultations, and via our online health portal.

How is Wello different?

With more than 40 years of primary healthcare experience, our advantage is rooted in care, creating better health outcomes. All Wello frontline clinicians are employees facilitating an unhurried and holistic client experience.

Our team of nurse practitioners and medical care coordinators aren’t just another automated voice. They provide 24/7 holistic care for your immediate and long-term needs on the phone or video. We want to get you well and keep you that way.

Wello does more than provide healthcare on a one-off basis. We look at the big picture and provide more service delivery options than other telehealth providers.

To learn more about Wello contact us at